Dispute Resolution Process
Peerless Finance is committed to providing all our clients with efficient resolutions of any complaints and disputes that may arise. If you feel we have failed to meet your expectations or obligations as finance brokers, we welcome you to inform us so we may work towards an equitable and quick solution.
How do I submit a complaint?
External Dispute Resolution Scheme
You may refer your matter to the Australian Financial Complaints Authority, which can be contacted via:
Telephone: 1800 931 678
Mail: GPO Box 3 Melbourne VIC 3001
Fax: 02 9273 8440